In-House Pet Prescription Refills Available

At Beacon Veterinary Hospital, we operate a full-service in-house pharmacy for your pet needs. In addition to medications, we provide prescription diets and prescription heartworm preventatives.

In order for us to refill a pet’s prescription:

• Your pet must be a current patient at our hospital.
• The prescription must have one or more refills authorized.

You may request a refill in person at the hospital or by telephone.

Please be sure to allow 24 hours for us to fill your prescription requests. We may need to order a prescription diet, so please let us know a week in advance when you’re running low.

For more information on refilling your pet’s prescription, please call our office at (828) 686-3828.

At Beacon Veterinary Hospital, we operate a full-service in-house pharmacy for your pet needs. For safe, convenient online prescription refills delivered to your door, we offer Pet Portals.

Log in to your Pet Portal:

Frequently Asked Questions about Pet Portals

So, what’s a Pet Portal?

Pet Portals are private websites that give you secure online access to your pet’s health information. We provide Pet Portals free of charge to all clients who have active e-mail addresses.

How can I get a Pet Portal?

Here’s how you can get your Pet Portal:

• Just click on the Pet Portal button and follow instructions.
• Visit our hospital. Just give the receptionist your email address.
• Call us on the phone and give us your email address.

Once you provide us with your email address you’ll receive your password by email.

How do I view my Pet Portal?

You view your Pet Portal by visiting our website and using your email address and password to sign in.

What do you do with my email address?

We use your email address as your Pet Portal sign-in name. You have the option of receiving your pet’s service reminders (vaccinations, exams, etc.) by email.

We also use your email address to contact clients about practice updates and important health news, such as information about West Nile Virus.

If you’d prefer not to receive emails from us, you can use your Pet Portal to change your email preferences. You will still be able to use your Pet Portal, even if you choose not to receive emails from us.

Do you sell your mailing list?

We do not sell our mailing list. We do not disclose your personal information.

How much do Pet Portals cost?

Pet Portals are a service we provide free of charge to all clients with active email addresses.

What can I do with my Pet Portal?

You can use your Pet Portal to manage your pet’s health care and medication schedule, communicate with us online, and learn more about your pet’s individual health and life-stage issues.

Do I need a separate Pet Portal for each pet?

No. Your Pet Portal contains health information for each pet with an active file in your account with us. Remember, in order to have an active account, your pet must have visited our hospital.

(If you see any information about your pet or account that needs to be updated, you can use the Pet Portal to let us know.)

How secure is my Pet Portal?

Your Pet Portal resides on a secure server protected by a fire wall. Your personal information cannot be accessed by other Pet Portal users.

Your Pet Portal is created each time you sign in. When you are not signed in, your Pet Portal does not exist. This means that it’s impossible for someone to find and view your account on the open Internet. Only you (and anyone with whom you choose to share your sign-in name and password) can see your pet’s information.